Duke Kunshan University (DKU) provides ePrint services to all faculty, staff, and students across campus. You can print documents from any location and securely release them by swiping your DKU card at an ePrinter.
How to Save on Printing Costs
- Print in Black & White (BW):
Simply select a BW queue (ePrint-Ricoh-BW). BW printing is significantly cheaper.
- Use Double-Sided Printing:
Reduces paper usage and cost by half.
Example: 4 pages of color cost RMB 12 single-sided but only RMB 6 double-sided.
- Avoid Color Printing:
Use the color queue only when necessary.
Costs:
- Color: RMB 3.00 per side
- Black & White: RMB 0.30 per side
- Double-sided = Half the cost of single-sided
ePrint Driver Installation
For Windows Users
- After downloading:
- Run the installer. If prompted, click “More Information” → “Run Anyway”.
- Watch for a window labeled “Installer” (it may be behind others).
- Click “Install” and follow the prompts.
- If antivirus interferes, temporarily disable it during installation.
For macOS Users
- After downloading:
- Open the .dmg file.
- Run the Popup installer and follow the steps.
How to Use DKU ePrint
Print from Your Computer
- Choose a printer queue:
- ePrint-Ricoh-BW (Black & White)
- ePrint-Ricoh-Color (Color)
- ePrint-Lexmark-BW (Black & White)
2.Enter your NetID when prompted.
Release at an ePrinter
- Go to a matching printer (Ricoh or Lexmark).
- Swipe your DKU card on the scanner (a beep will confirm).
- Select “Print All” or choose documents to release.
- Swipe again to log out and avoid unwanted charges.
Tips:
- You can send multiple jobs and release them at once.
- Jobs expire after 12 hours if not released (no charge).
- If a printer has issues, use any compatible printer of the same type.
ePrint Locations
Ricoh print jobs can be released from any Ricoh printer;
Lexmark jobs can only be released from Lexmark printers.
Academic Building (AB)
- 1F Across from Room 1075 – Ricoh (BW)
- 2F Room 2013 – Ricoh (Color)
- 2F Near Room 2A33 – Ricoh (Color)
- 2F Room 2004 – Ricoh (Color)
- 3F Near Room 3221 – Ricoh (Color)
- 3F Near Room 3031 – Ricoh (Color)
Faculty Lounge
- Room 1025 – Ricoh (Color)
Conference Center (CC)
- 1F Near Room 1071 – Ricoh (Color)
- 2F Near Room 2056 – Ricoh (Color)
- 2F Near Room 2095 – Ricoh (Color)
Student Residences Hall
- 2F Main Lounge – Ricoh (BW)
Undergraduate Residence Hall
- A#1102, B#1001, C#1102, D#1001, E#1102, F#1001, G#1102, H#1001 – Ricoh (BW)
Graduate Center
- 1F Room 1102 – Ricoh (BW)
Innovation Building (IB)
- 1F West Hallway – Ricoh (Color)
- 1F East Hallway – Ricoh (Color)
- 2F Rooms 2016, 2031, 2062 – Ricoh (Color)
- 3F Rooms 3028, 3031 (Stapler), 3088 – Ricoh (Color/BW)
Administration Building (ADB)
- 1F Rooms 1021, 1107A, 1208 – Ricoh (Color)
- 2F Rooms 2003, 2203C – Ricoh (Color)
- 3F Rooms 3003, 3014, 3201A – Ricoh (Color)
- 4F Rooms 4003, 4201 – Ricoh (Color)
Library (LIB)
- 1F Rooms 1010, 1118 – Ricoh (Color)
- 2F Rooms 2022, 2120 – Ricoh (Color)
- 3F Rooms 3109, 3113 – Ricoh (Color)
- 4F Room 4115 – Ricoh (Color)
Sports Complex (SPC)
- 2F Room 2108 – Ricoh (Color)
Community Center (CCTE)
- 1F Room 1019D – Ricoh (Color)
- 4F Room 4132 – Ricoh (Color)
WHU-DUKE Research Institute (WDR)
- 1F Room 1129 – Ricoh (Color)
- 1F Near Room 1012– Ricoh (Color)
- 2F Rooms 2129, 2212 – Ricoh (Color)
- 3F Rooms 3212, 3131 (Stapler) – Ricoh (Color)
ePrint Account Funding
Faculty and Staff
- Receive RMB 8,000 credit per month.
- No page limit; usage is monitored by department.
Students
- Receive RMB 2,400 for their entire academic period.
- Equivalent to 16,000 BW pages (or 8,000 sheets double-sided).
- No refunds for unused balance.
Additional Features: Copying & Scanning
- Available to faculty and staff (students may access with permission).
- Tap your card, press “Home”, then choose “Scan” or “Copy”.
- Copying is charged at print rates; scanning is free.
- Always log out after use.
Need Help?
Hotline: 36657100
Email：service-desk@dukekunshan.edu.cn